1) BE HUMBLE. If you have made a mistake, own it! Don't give excuses, explanations or tell me how much my displeasure bothers you. You made a mistake. You would be amazed how fast the whole process goes when you can simply say, "I know that I hurt you and I'm sorry." I'm not looking for groveling... just sincerity. Humility. Don't use my anger as an excuse to be angry with me.
2) Be forthcoming. If you apologize AFTER I have laid out all my feelings, it feels insincere, as though you are only apologizing to get me off your back. Own it right away. Bring it to me first... and again, things will go much quicker.
3) Don't tell me that I think I am perfect. Au contraire, mon frere. But this situation has nothing to do with me. You hurt me. No matter how big a jerk I am, it doesn't mean that what you did is right. I could be the biggest ass in the world -- but I still deserve hearing "I'm sorry" when you have made a mistake. If you are angry with me about something, please bring it. I am happy to discuss it and apologize myself. But it's not tit for tat.
The art of apology is seriously lacking in our society. It's something we need to work on. It's the glue that keeps our relationships together. We all screw up. Let's find a way to be respectful.
Oh, and... I'm sorry if I offended anyone with this post.
LOL
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